Asset Recovery Partner: VerityPay

Why am I getting text messages from VerityPay?

HCU is currently holding money which belongs to you and needs to be returned.

How do I know this isn’t a scam?

We completely understand your hesitancy. HCU has partnered with VerityPay. VerityPay is licensed by the Texas Department of Public Safety to do this type of work (returning people’s money). They are insured and bonded and have returned over $60 Million Dollars to clients. You can trust them.

Who is VerityPay?

VerityPay is a company based in Houston, TX. Their sole business is returning money to their clients. They have returned over $60 million dollars to their clients in the past 7 years.

What is a dormant account?

A dormant account occurs when someone has an outstanding balance with an institution. We may have tried to mail your check to an old address, or the mail may have not been delivered to you. In either case, the payment to you has become dormant and needs to be paid to get it off the books.

Can I call the company and get my money that way?

Yes, of course. Please understand that this will take far more of your time and effort to complete. You can expect payment in 3-4 weeks if you go this route.

What happens if I don’t accept my money?

Your money will be turned over your state’s unclaimed property department

Is VerityPay licensed and insured?

Yes. They are licensed by the Department of Public Safety and carry all necessary insurances.

What platforms can I use to get paid?

Currently, VerityPay offers Paypal and Venmo. They are working to add Zelle and CashApp.

What information will I need to provide?

You will need to provide basic ID information such as name and address. In order to verify that you are the proper payee, you will need to provide just the last 4 of your SSN. You will NOT need to provide your entire SSN, and you will NOT need to provide any financial information (bank accounts, etc.).

How much time do I have to accept this payment?

30 days.

What happens to my data after I get paid?

It is destroyed.

I don’t remember this account. Are you sure I’m the right person you’re trying to pay?

If you lived at the address located on the first screen of the link we sent, we are 99.9% sure that this account belongs to you.