Holds

Hold Type
Description
Solution
FS: Student Account Delinquency

Reason: Student has an overdue balance greater than $750

Restrictions: Student will not be able to make changes to enrollment/registration or receive transcripts/diploma

Pay overdue balance

This hold should expire if balance is $750 or less

TD: Transcript/Diploma

Reason: Student has an overdue balance less than $750

Restrictions: Student will not be able to receive transcripts/diploma

Pay overdue balance

This hold should expire if balance is zero or less

PP: Payment Plan Delinquency

Reason: Student has missed at least one payment plan installment

Restrictions: Student will not be able to make changes to enrollment/registration or receive transcripts/diploma

Pay missed payment(s)

PL: Active Payment Plan

Reason: Student is currently enrolled in a payment plan

Restrictions: Student will not be able to enroll in any other payment plans

Pay off payment plan

This hold should expire if plan is paid off or terminated

NC: No Check

Reason: Student has had two or more check/ACH payments returned

Restrictions: Student will not be able to use a check/ACH payment method

Pay with a cash or card payment

CB: Chargeback - No Card Payments

Reason: Student has had two or more card payments returned

Restrictions: Student will not be able to use a card payment method

Pay with a cash or check payment

ER: Active eRefund Profile

Reason: Student has enrolled in an electronic refund (direct deposit) profile

Restrictions: None

This hold should expire if eRefund profile is removed

See "eRefund (Direct Deposit) Set-up" on the FAQ page for more information

OP: Offer Special Plan

Reason: Student has the option to enroll in a special payment plan

Restrictions: None

This hold should expire when special payment plan option ends

WO: Write Off of Charges

Reason: Student has a balance from three or more years ago

Restrictions: Student will not be able to make changes to enrollment/registration or receive transcripts/diploma

Contact our office to pay overdue balance

CA: Collections Agency

Reason: Student has a balance from three or more years ago that has been sent to a collections agency

Restrictions: Student will not be able to make changes to enrollment/registration or receive transcripts/diploma

Contact collections agency to pay overdue balance

Hold Appeals

To request an appeal you must complete a Student Accounts Appeal form. Reviews are given on a case-by-case basis.

Fees

Late Payment Fee

Missed payment plan installments and late payment plan payments will result in a $25 late payment fee.

Late Registration Fee

Students registering on or after the first day of class will automatically receive a $150 late registration fee. See Important Dates page for more information.

Late Settlement Fee

Students who are not financially settled by the deadline will be charged a $150 late settlement fee.
See Important Dates page for more information on deadlines and Guide to Financial Settlement for more information on financial settlement.

Payment Plan Enrollment Fee

A $50 enrollment fee is required to enroll in any payment plans.
See Payment Portal page for more information.

Returned Payment Fee

Check/ACH and chargeback payments that are returned or unsuccessful will result in a $40 penalty fee.