BookPass FAQs
Here are answers to some frequently asked questions about HCU’s BookPass program.
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How much will BookPass cost per credit hour?
The BookPass program costs $24 per credit hour.
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How am I charged for the Book Pass Program?
Charges are automatically assessed when you register for classes and will automatically adjust if you add or remove classes. BookPass program fees are paid online via HuskyNet. Tuition and fee refund dates apply. See Payment Portal for more information.
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How do I get my materials?
- Electronic materials will be available via link provided in BlackBoard within 24 hours of the order release date which is Aug. 11, 2024 for the fall 2024 semester.
- Physical materials will be available for pick-up at the Lighthouse Lab on the second floor of the Hinton building on the order release date. If preferred, students can have physical materials shipped to their home address after paying the $5 shipping fee via link provided in BlackBoard each semester
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Can I use financial aid to pay for the BookPass program?
Yes, if you authorize HCU to pay for non-institutional charges. See “Excess Financial Aid” in Student Accounts FAQs for more information.
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How will I opt out?
The opt out period will begin three weeks before the semester begins and end on census date. Opt-out link: accessportal.follett.com/2379. Charges will be removed from the student account within five business days of opting out for the program.
Additional opt-out information: Please follow up with hcubookpass@bkstr.com if you have additional questions. If it’s your first time using the opt-out portal, please select ‘Create an Account’ and use your @hc.edu email address.
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I have physical textbooks. Where and when can I pick them up?
You may pick them up at the McNair Lighthouse Lab (second floor of Hinton) at these dates and times:
Wednesday, August 14th–Friday, August 16th
10 a.m.– 2 p.m.Monday, August 19th–Wednesday, August 21st
10 a.m. – 2 p.m.Thursday, August 22nd–Friday, August 23rd
9 a.m. – 8 p.m.Saturday, August 24th
9 a.m. – 4 p.m.Monday, August 26th–Friday, August 30th
9 a.m.– 6 p.m.Tuesday, September 3rd-Friday, September 6th
9 a.m. – 6 p.m. -
How do I opt out when physical books are involved?
If you have not picked up your physical materials and would like to opt out:
- Email HCUBookPass@bkstr.com
- Title of Email: Opt Out of BookPass
- State in email that you would like to be opted out of the BookPass program and that you have not picked up the physical materials. Include student name and ID number.
We will process the opt out for you.
If a student has picked up physical material:
- Return your materials to the 2nd Floor of Hinton Center (Lighthouse Labs)
- once the materials are returned, then we will manually opt you out and process the refund.
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What happens if I drop or add a course?
If the student drops a course that has physical materials provided through the program, the student must return that material. Please note that students receive an automated email when a course with physical materials is dropped with instructions to return their materials. Students will not be able to opt out of the program until all physical materials are returned. The $5 is not an additional charge added to the student account; it is an additional purchase the student will pay for at the time of ordering their materials. When sending it back, the student would go through their preferred shipping method, they would not use the same $5 shipping method as before.
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Is shipping different for online and on-campus students?
Every student who wants the materials shipped to them must add shipping at checkout ($5). This is for both online and on campus students.
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Can I keep my digital textbooks once the semester is over?
For digital materials, students will be able to access those materials for a minimum of 180 days (i.e. the semester). Each material’s access is dependent on the publisher’s terms and may well exceed the 180-day minimum.
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When the class starts, do I get access to the first book only or all the required books?
All required course materials are provided in BookPass.
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What about optional course materials?
Recommended or optional materials are not provided in BookPass.
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What if my class requires me to read the materials before the semester begins?
Some HCU courses (for example, Honors College courses) require students to read some of the assigned books before the semester starts. We are working with our vendor to find a way for students to be able to do this with as much time as possible. For now, however, students will have access beginning Aug. 11, 2024.
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What if I have a question that is not answered here?
Please contact the campus store via email at HCUBookPass@bkstr.com.
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I'm an athlete on scholarship and I have to turn my books back in. How do I do this?
This will be determined soon.
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One of my classes has no course materials. Am I going to be charged for this class?
Yes, Bookpass is billed based on total number of credit hours taken each semester. You may opt-out of the entire semester.
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Can I opt out for some classes but opt in for other classes?
No, Bookpass is billed based on total number of credit hours taken each semester. You may opt-in or opt-out for the entire semester.